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Hello, I’m Ben. It’s my pleasure to assist you today. I may also ask for some preliminary information to help me determine the legal position.
What is your specific question in relation to this please Doug, so that I can best advise?
OK I understand and thank you for providing this information. Please leave it with me for now; I will get back to you with my answer as soon as I can, usually the same day. The system will notify you when this happens. Please do not reply in the meantime as this may unnecessarily delay my response. Many thanks.
Many thanks for your patience, I am pleased to be able to continue assisting with your query now. Your rights and responsibilities are between you and the event organisers. Even if there is an issue between them and their customers, with potential fraud, it is not your place to decide hat happens with that money and who it should go to.
If you have been asked to refund it, then you should do so. What happens after that is not your problem really and it is for the organisers and their customers to resolve.
Sometimes, the police may contact you directly and request that you do not send any money to them, in which case you must comply. However, as that is not the case and you do not even know if it will happen, there is no reason for you to hold on to it.
Hello, following my main response above, I just wanted to check that everything was clear. If you have any further queries about this issue, you can reply to me at any time on this portal and I will be happy to help. Thank you.
Hello, I trust that everything has now been resolved to your satisfaction and your original question has been dealt with. If you have any further queries about it, please do not hesitate to get back to me on here. In the meantime, I wish you all the best.
You are most welcome. If you have any further questions about this, please do not hesitate to get back to me and I will be happy to help. All the best