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Good afternoon, thank you for contacting Just Answer my name is***** am a solicitor and I will be assisting you today. When was the SAR sent in?
That is not correct, they still have to comply with the SAR however they do have 1 month to comply with the request (they can ask for an extension if the request is complicated or there is a significant amount of work involved). If this is not the case you should receive a response by the 2nd October.
I understand, they cannot use litigation as a reason for refusing to comply with the SAR, in practice SARs are often used as part of the litigation process.
Yes what the ICO have informed you is correct, there is no other options I could advise you off as if the SAR is not complied with it is the ICO whom will take action.
Glad to be off assistance, we wish you all the best going forwards.