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Thank you for the question and I am sorry to hear about this matter. Unfortunately, the process will still be the same you will require to put in a mandatory reconsideration, then appeal at a tribunal if this is not upheld.
However, the best thing you can do is enlist the help of the Citizens Advice Bureau. They have appointed benefits advisers who are experts in this matter. If you go to them with all your documents then they will be able to assess the situation for you. The Citizens Advice also have programme called QBC this will allow them to input all of your information and do an assessment on your individual situation without having to contact the DWP. This QBC system will also be able to highlight and identify any benefits you may be entitled to but are not qualifying at the moment. If you application is rejected then the CSA can help you with any mandatory reconsideration as well as potentially provide you with representation at a benefits tribunal should this become necessary.
I hope this information has helped. You can find a local solicitor who deals with this on the law society webpage which is;
If you require any help moving forward on this matter in the future, please do feel free to come back to us and I would be more than happy to assist.