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MatthewM1117
MatthewM1117,
Category: Law
Satisfied Customers: 672
Experience:  Expert
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Student loan company wants me to pay back my loan because

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student loan company wants me to pay back my loan because they said i am not eligible
JA: Where are you? It matters because laws vary by location.
Customer: london
JA: What steps have you taken so far?
Customer: i did appeal and they refused
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: is all about student loan and tax credit fighting me for over payment

Good afternoon, thank you for contacting Just Answer my name is***** am a solicitor and I will be assisting you today. Have student loans confirmed why you are not eligible for the loan?

MatthewM1117 and 4 other Law Specialists are ready to help you
Customer: replied 17 days ago.

Can you confirm a suitable time to arrange a call?

If you do not wish to carry out a call, you can request a refund for the call by contacting customer services. Can you confirm the reason why student loans have stated you are not eligible?

Customer: replied 17 days ago.
Okay

Can you confrim why student loan provided you were not eligible?

Customer: replied 17 days ago.
Because the childminder denied looking after my children

Thank you for the clarification, can you provide some further background information?

Customer: replied 17 days ago.
In my second year of university they stop all my entitlement due to child minder saying that she doesn’t know me
Thank you for the clarification can you provide evidence such as invoices etc to the contrary?
Customer: replied 16 days ago.
No pls
Please can you confirm a suitable time to call?
Customer: replied 16 days ago.
No she told me she will provide when asked
Customer: replied 16 days ago.
4:30pm
Thank you for clarification, I will call you at 4.30 pm
Apologies for my delay, are you free now for the call?
Customer: replied 16 days ago.
Thank you for the call as advised it would be best to speak with student loans to arrange a repayment plan going forwards.
Customer: replied 11 days ago.
Hello

Good evening, how can I assist you?

Customer: replied 11 days ago.
I don’t want him to call me but I’m complaining

You do not want the student loans company to contact you?