Thank you very much for clarifying. First of all, I am sorry to hear about the issues you have experienced in your situation.
It is not illegal to remove you from their database. As to the face covering issue, in settings where face coverings are usually required to be worn, there are some circumstances where certain people may not be able to wear one.
This includes people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability.
The Government has specifically clarified that “If you have an age, health or disability reason for not wearing a face covering you do not routinely need to show any written evidence of this and you do not need show an exemption card. This means that you do not need to seek advice or request a letter from a medical professional about your reason for not wearing a face covering.”.
It then goes on to say: “Some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign. This is a personal choice, and is not necessary in law.”
If someone is treated detrimentally for not wearing a face covering when they believe they are exempt, they would generally only be able to challenge this if they are classified as being disabled in law, in which case it can be argued that they are subjected to disability discrimination.
The legal definition of a ‘disability’ can have a broad meaning and there is no single list of medical conditions that can qualify. Potentially, any condition or ailment can amount to a disability if it meets the required criteria.
That criteria are contained in The Equality Act 2010, which defines a disability as a “physical or mental impairment that has a substantial and long-term adverse effect on a person’s ability to carry out normal day-to-day activities”.
I will break this definition down and examine it in more detail below:
- Physical or mental impairment – this can include practically any medical condition, be it a physical or mental impairment
- Substantial effect – the effect must be more than minor or trivial
- Long-term - the impairment must either have lasted or be likely to last for at least 12 months
- Normal day-to-day activities – these could include anything considered ‘normal’ in a person's normal daily routine (e.g. shopping, reading and writing, having a conversation or using the telephone, watching television, getting washed and dressed, preparing and eating food, carrying out household tasks, walking and travelling by various forms of transport, and taking part in social activities)
Please also take a look at this detailed guide on determining if you are disabled:
If a person satisfies the necessary criteria, they will be classified as being disabled in a legal sense and will have automatic protection against discrimination. This means that they must not be treated unfavourably because of their disability. In addition, they can request for reasonable adjustments to be made, with the most obvious one being an exemption from wearing a face covering.