At present, there are probably more Bitcoin, Forex and Binary options scams than legitimate schemes.
A regular and common scam is that you put a little bit of money in Com you trade, and you get a good return. You may take the money out without problem. You may do it again several times. You may refer it to other people saying how good it is.
So having realise that this is a good and legitimate scheme and you have made a bit of money from it, you then do a bit more and a bit more and a bit more and potentially spend an awful lot of money. That’s when the emails stop being replied to and you could no longer get your money.
What happens is that either communication stops or they want a fee for some kind of spurious licence required by the authorities in Singapore, Timbuktu, Latvia, Estonia, the Dominican Republic, or somewhere else where it’s impossible to find out if it’s legitimate or not. Here is just one article on this subject
If it is a scam, then all you can do is report it to the police and Action Fraud but don’t expect to get your money back.
I’m sorry to say that I’ve dealt with dozens of these. In fact, I’ve dealt with dozens of these fraudulent ones but I’ve only had one where it was a legitimate company and the person was having trouble getting his investment back. If it is a legitimate company, you can of course complain to the Financial Ombudsman provided the company is registered with the Financial Conduct Authority otherwise it’s a case of taking them to court. No point in taking a fraudulent or scam company to court.
There is something else that you can do and that is make a complaint to the bank that released the funds to the scam organisation on the basis that the bank breached their duty of care. The bank are not likely to roll over and you can then make a complaint to the Financial Ombudsman.
There is a process that you need to go through although you can phone them, you will need to put everything in writing
What is extremely frustrating, and I don’t know why the government have not done anything about it, is that if these banks all spoke to each other about where the money had gone from bank to bank to bank, then these scams would stop.
Let’s face it, the money stays in the banking system because tens of thousands of pounds of cash is no good to anybody because of all the money laundering regulations. So it remains in the banking system somewhere, it’s just a case of each bank speaking to another bank to find out where it went. They just don’t do it.
Moving back to your particular case, I can’t see now why they want more money in to get your money out? It doesn’t make sense and I’m sorry to say that whilst I can’t confirm whether this is or is not legal, I don’t like the smell of it.
If you have already deposited GBP3000, tell them that you don’t want to go ahead and can you have your money back? If they send the money back, the chance is it’s not a scam but I can’t guarantee that. If they will not send the money back, then draw your own conclusions