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Welcome to JA.
I am sorry to hear about your situation.
Is it the case that you were fined because you did not pay the appropriate fee for the duration you parked your vehicle in the car park for?
Thanks for the further info.
When you agree to park in a site you are deemed to accept the parking site's terms and conditions regarding parking your vehicle. Therefore unless the terms and conditions were not placed in areas that were visible and the terms and conditions permitted you to park for the duration of actually paid for its unlikely you will escape the fine in question. Therefore before you pay or challenge the fine please consider the points raised because if you are not successful you could be facing a higher fee in court.
Your defence about not knowing what sort of payment is required is unlikely to be successful in court given you ought to have been aware what sort of payment was required before you agreed to park in the car park.
I hope i have clarified the position.
Thanks and stay safe.
Thank you again for visiting JustAnswer, please let me know if you need me to clarify the answer given.
Thanks and stay safe