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Hello, I’m Ben. It’s my pleasure to assist you today. I may also ask for some preliminary information to help me determine the legal position.
What do you specifically want to know about this, please? Please note this is not always an instant service and I may not be able to reply immediately. Rest assured that I am dealing with your query and will get back to you today. Thanks
Many thanks for your patience, I am pleased to be able to continue assisting with your query now. What was the email address in question, please? Just so I can see what you are referring to
what did the messages contain?
Ok thank you. To be fair, from a neutral perspective, this does look like a technical issue rather than someone deliberately targeting you. These ‘bursts’ of email spam are not uncommon and can easily be due to a technical glitch.
Also, this has nothing to do with libel or defamation ort anything of the sort. No statements have been made to a third party, no clearly false information about you has been disseminated to others.
Whatever happens is between you and the company but no laws have been broken here and that means you cannot realistically take it any further than an internal complaint with them.
Hopefully, I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.
You are most welcome. If you have any further questions about this, please do not hesitate to get back to me and I will be happy to help. All the best