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I am sorry to hear about this. It depends on the conditions of parking set out by the company in questions. If you did not "park" then you could have a valid case. It is important now to reject the debt if you do not agree with it and appeal it - just set out the reasons you gave me with relevant evidence.
I see. Then it seems to me that you may have a good case. Appeal in writing to the parking company and reject the collection agency's demand to pay.
As I said, you need to refer to the terms and conditions of parking and find out if your case would fall under it. Feel free to ask as many follow up questions as you wish. I will help to the extent I can.
Can you please clarify what exactly you do not understand?
As I have stated, you need to tell me what you want me to clarify. If you breached the terms and conditions of parking, you are surely liable. You need to refer to the terms and conditions and if you believe that you have not breached them, just reject their claim with your reasons.