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Hello, this is Jim and welcome to JustAnswer. I will be the lawyer working with you today.Sorry to hear of the issue. I will set out my written answer shortly.
If the injury has now resolved, you could simply pursue a small claim for your money back against the hairdresser. If however you have lasting damage, the claim would be more of a personal injury type - you would need a law firm to pursue this as it is a more complex case and a report from a dermatologist is likely to be required. If you simply want your money back, your rights have been breached under the Sale of Goods and Supply of Services Act 1980. The service has to be carried out with proper care and diligence otherwise you can demand your money back.
You should write to the hairdresser and tell them this and that you want your money back in 14 days otherwise you will sue. I have attached an example of a letter which you are welcome to use. This gives them a chance to refund you and avoid litigation which is preferable.
You can use the Court Service Online website to start a claim against the hairdresser.
The fee to start the claim is 25 euro and this is added on to the amount which you paid to the hairdresser.
You will need to register as a new user at https://www.csol.ie/ccms/welcome.html
Once you have done that, the Small Claims Registrar serves the court documents upon the defendant. If the defendant disputes the claim then the Registrar sends you a copy of the response.
The Registrar will try to resolve the claim for you both - if it does not resolve then the Registrar will pass the claim to the nearest District Court where in most cases the dispute is decided on paper but the judge may decide to list a hearing in case the papers do not enable them to make a decision.If you want to consider a personal injuries claim then as I said you will need a law firm - you can use this site to find a local personal injury solicitor :
I hope this helps and answers the question - my goal is to ensure you are happy with the answer and have the information you need. If you have any follow up questions then please let me know. I will reply as soon as I can to help with any further queries.
Please let me know if the answer helped or if you need me to cover anything else?. I am happy to clarify the answer or if you have any follow up questions. If so, I’d be grateful if you would let me know. I am free most days, including weekends, so feel free to ask me anything you are unsure of.
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