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Hello. I am Ed, a Solicitor qualified in England & Wales with over a decade’s experience in the legal profession advising clients.
I specialise in Commercial Contracts, Business Transactions, Employment, Dispute Resolution, Personal Injury and Road Traffic Law and shall be reviewing your legal problem today.
Regarding the site’s automatic offer of a Premium Service Phone Call, I shall be delighted to talk with you by phone to discuss your issue in greater detail if you accept the offer.
However, if you do not want a phone call, please cancel the offer for a Premium Service Phone Call and you will not be charged extra.
Unfortunately, I do not think that this is a matter where any law applies nor one that the courts can resolve.
In order for the civil law to step in and assist a claimant, they must have suffered some form of tangible loss, such as loss of business profits as a result of a breach of contract or infringement of intellectual property rights, damage to personal or business reputation (i.e., Defamation, Libel, Slander), wasted monies on purchasing a product or a service that was defective or never provided, personal injury or property damage.
I cannot see any contractual relationship or duty of care in tort between the parties in this matter, nor what damage, financial or other otherwise, they may have lost. Therefore, it is more of a personal dispute rather than a legal and commercial dispute. Overall, I think that the other party is unhappy with your conduct and just “blowing off steam” at you.
I hope this resolves your enquiry. Please revert to me if you require any clarification of my answer to your question and I shall be delighted to assist.
Please see my written answer above.
The Premium Service Phone Call costs an additional £44.
I have not received a notification that you have accepted a Phone Call from my side and therefore you have not been charged extra.
I have answered your questions as far as I am able to on the Portal. Obviously, there is a limited amount of advice I can give based on a few lines of text on the Just Answer instant messaging Portal. Very often the best I can do is “point you in the right direction” for the sake of seeking more detailed advice.
If you want further bespoke advice, I need to review all relevant correspondence and documents and advise in a telephone call.
I will place an offer of a Premium Service Phone Call Request through on the Portal. If you do not want this additional service, I wish you all the very best in resolving this matter and of course for safely navigating the current “choppy waters” in which we all find ourselves.
Thank you for accepting my offer of a Premium Serivce Phone Call. Can you please pass your phone number and email through on the Portal and I will call you later today, or call me on my mobile. I believe that we need a discussion first I advise you in writing.