thank you. Section 75 of the consumer credit act puts the finance company in the same shoes as the dealer contractually in respect of liability under the contract for the purchase of the vehicle. What this means is that effectively you can treat the finance company as the same entity as the dealer for the purposes of the vehicle purchase contract.
Accordingly, this means that if the car does not conform to the specification agreed in that it is faulty, and the dealer has accepted that this is the case and accepted a return of the vehicle, this means the contract in respect of the vehicle is breached on their part, albeit you have resolve the matter amicably between you, and as a consequence, because of the above, the contract for the finance is also in breach because the finance company has failed to provide you with a functioning vehicle by virtue of section 75 consumer credit act, they are jointly liable alongside the dealer.
Accordingly, you can contact the finance company and explain what has happened. Hopefully you will have to correspondence as between you and the dealer showing that they have accepted that the vehicle is faulty and cannot be repaired and has accepted a return of the vehicle-if not, it would be sensible to obtain such documentation from the dealer so you can show what has happened. As a consequence of this, you can ask the finance company to cancel the finance agreement by virtue of section 75 consumer credit act and refund payments in relation to the finance other than a limited sum to account for the use you have had out of the vehicle before it became faulty.
In the unlikely event that they refuse to cooperate, then you can raise a formal complaint and on the earlier of therefore response to that complaint or eight weeks, escalating a complaint to the financial ombudsman for independent determination: