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Now let me just take a look and your question and I will see if I can provide an answer for you.
You need to read the tenancy agreement and see what it says about access.
If it says 24 hours then you can apply for an injunction for access.
You would need to complete forms N1:
The court will set the matter down for hearing and decide whether to grant you an injunction making the tenant give you access.
This should resolve the matter for you.
Can I clarify anything for you about this today, please?
If you need anything further I am available for a follow up at no extra cost.
I was just following up to see if there is anything else I can assist you with today? If so, just let me know.
If not, then I am happy to have been able to assist you.
You don't a form saying she has refused entry. The Judge will just ask for confirmation from you.
I hope that helps
Yes, if you have not pre-arranged it.
I hope that helps.
Yes, you can notify Solicitor.