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Thank you for your patience. As you have sent a letter before claim, the next step would be to issue a claim in the small claims court. This is where you can start the process: https://www.gov.uk/make-court-claim-for-money
You will have to set out your claim in the box, most of the information should already included in the letter before claim which CAB helped you draft.
Feel free to ask me here in case of any issues. I will help to the extent I can.