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Hello, I hope you are well. My name is***** am a solicitor advocate and I will be assisting you with your question today. I am very sorry to hear of the problem you are experiencing and I will do my best to help you with this matter.
Can I please ask you to give me some more detailed information regarding this matter so as to allow me to work with you and help resolve your enquiry.
First you will need to refer to your contract with the company and see exactly what it says about supply time and delays, there may well be a clause that allows for a late delivery?
Three and a half times the 20 period is extreme granted, and if they knew of such delays should heave taken on more staff, or reduced work load etc . Certainly they should be talking compensation to you.
S.4 clearly states that no later than 20 days after wedding.
The company are using covid19 as an excuse.
The contract was signed in September 2020, a good 6-7 months after the start of covid19 and lock downs etc. Therefore I would argue that they should have made arrangements or changes to the contract if they want to use cover as an excuse not to perform the contract on time.
s.13 Fore majeure. This does not apply. They have supplied the service and taken money. Besides their force majeure doe not list a pandemic as grounds.
It may be possible to use s.10 b ii and give hem 7 days to cure they material breach of contract, otherwise you can terminate the contract. Thos however does not give you what you wanted for the wedding.
You could use that section and advice that if they do not supply within the 7 days you will sue them for breach of contract.
They have had 13 months for signing contract to date of supply to sort their business. Covid is no excuse for this extremely poor service.
Only s.10 b ii, demanding they cure within 7 days.Or you can threaten to sue if they don't. This does not mean you are cancelling simply giving them 7 days to avoid possible legal action for breach of contract.
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