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In this case, if your application was rejected twice, and you disagree with the decision about your Universal Credit claim, you can ask the Department for Work and Pensions (DWP) to change it. You’ll need to ask for ‘mandatory reconsideration’ - this means the DWP will look at the decision again.
When you ask for the mandatory reconsideration you’ll need to include:
If you want to write them a letter, you should check your decision letter for the address you need to send your letter to. This is different depending on where you live. If you can’t find your decision letter or there's no address on it, contact the DWP to get the address. You should:
Universal Credit helpline
Telephone: 0800(###) ###-####br>Telephone (Welsh language): 0800(###) ###-####br>Textphone: 0800(###) ###-####/p>
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My apologies, I am currently at the conference. Please bear with me as I am typing my response.
In your case, you can speak to your landlord and tell them your situation. It might help to tell your landlord why you fell behind with your rent, for example, if you were unemployed for a while. You should check if you can agree to a repayment plan to pay off your rent arrears. A repayment plan means you'll make smaller payments to your landlord over a longer period of time. You’ll still have to pay everything back - but it could be easier than paying the full amount in one go.
Also, depending on your situation, you can use the Turn2us, Entitledto, and Policy in Practice benefit calculators to check which benefits you can get.
You can check the benefit calculators website here:
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That is unfortunate. Please do let me know if you have any further questions.