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Hello, this is Jim and welcome to JustAnswer.
I am one of the legal experts on the site and I am a dual-qualified solicitor (UK & Republic of Ireland)
Thank you for the question, I am reviewing the details now and I will aim to resolve it as quickly as possible for you.
Sorry to hear of the issue.
Your complaint about the app confirms it is not an isolated incident - if you click the following link, it shows you how others have felt the same way : Click Here
In terms of how to make a compliant to the app, they say that you should use the contact form, which can be found on this link :
In terms of what else you could do, you could report them to Trading Standards (which you can do online, here: Click Here) and you may also want to ask your local MP (member of parliament) to look in to this - they may be able to help and possibly propose a law to Parliament to make this sort of activity illegal. That would then have a deterrent effect the people who are trolling you.
Your local MP can be found here: https://members.parliament.uk/FindYourMP
You should consider deactivating your account too - I note the platform is free to use so you could easily delete it.
If you know the people who are harassing you, you should speak to the Police on the 101 number too.
I hope this helps
It was a pleasure to assist you today and I hope this answers the question.
If you have any follow up questions or if you would like me to clarify anything I have said, please let me know and I will be happy to help.
Just a final note that if you would like to reconnect with me at a later date, simply add me as a favourite expert and you can then tag me in a question by typing @JimLawyer.
Thanks and sorry to hear that. It happens everywhere - it's one of the negatives of using a social media site - there are trolls and scams around.