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Hello, this is Jim and welcome to JustAnswer.
I am one of the legal experts on the site and I am a dual-qualified solicitor (UK & Republic of Ireland)
Thank you for the question, I am reviewing the details now and I will aim to resolve it as quickly as possible for you.
Sorry to hear of the issue.
It may be an idea to speak to the people you pay the bills to and try to come to an arrangement (to try and lower them).
We can't do this for you as we are not a law firm - we are an internet forum. We can offer online information and guidance in a Q&A format which may help.
As for who to ask for assistance, I would recommend the debt charity called Step Change - they are free to use and they speak to your creditors / anyone you pay bills to, to work out a plan which may help reduce your bills.
I note you are waiting for the council to get back to you - Step Change may be able to speak to them for you too.
As such if you contact them on this site : https://www.stepchange.org and I would think they can provide you with assistance, and also details of any benefits or other financial help you may be entitled to.
I hope this helps
It was a pleasure to assist you today and I hope this answers the question.
If you have any follow up questions or if you would like me to clarify anything I have said, please let me know and I will be happy to help.
Just a final note that if you would like to reconnect with me at a later date, simply add me as a favourite expert and you can then tag me in a question by typing @JimLawyer.
Hi, I have given an answer which I can set out again if you would like me to.