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Hello and thank you for your question. My name is ***** ***** I will be very pleased to assist you. I'm a practising lawyer in England with over 15 years’ experience. Please be aware that although I will endeavour to reply to you promptly, I am also in full time private practice and so I may not be available to respond immediately and it may also take me a few minutes to prepare a reply. The site will notify you as soon as I respond. I look forward to working with you to answer your question fully.
thank you. On that basis, the questions remain whether the significant discrepancies have been explained to you as regards ***** *****? Have you made enquiries in this respect?
I'm following up on the above. Without some further information from you as above, I am limited in what I can say on the matter but in the hope it is helpful nonetheless, I will provide you with the following broad answer. If you are able to kindly provide me with the above further information or if you have any further questions generally, I will be delighted to expand on the following - please just reply back to me in this case:
Notwithstanding the above, in general terms for cash ISAs, other than in respect of any potential charges, the capital balance should not reduce. The position is of course different in respect of stocks and shares ISAs which will fluctuate potentially significantly with the market and it may be necessary to satisfy yourself that there is no question that the ISAs were inadvertently invested in stocks and shares ISAs which could very well explained the reason for the significant discrepancies.
In any event, you would presumably wish to require the fund manager or broker to account for the missing funds. To the extent you are not satisfied with their response, you may wish to consider raising a formal complaint and if necessary, escalating a complaint to the financial ombudsman for independent determination:
I trust the above was of assistance and that you do not have any follow up questions for now. If there is anything else I can help with please reply back to me though.