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Category: Law
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I would like to appeal my universal credit' decision

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JA: Hi. How can I help?
Customer: Im Valentina, I would like to appeal my universal credit' decision regarding my payment. Could you help me please
JA: Where are you? It matters because laws vary by location.
Customer: Im in UK , London Edmonton green
JA: What steps have you taken so far?
Customer: Once I appealed but they refused it
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: I have all the necessary documents

Hello, I am happy to help with your enquiry today.

Customer: replied 11 days ago.

In such a case, when you disagree with the decision about your Universal Credit claim, you can ask the Department for Work and Pensions (DWP) to change it. You’ll need to ask for ‘mandatory reconsideration’ - this means the DWP will look at the decision again.

When you ask for the mandatory reconsideration you’ll need to include:

  • the date of the decision
  • specific reasons why you disagree
  • your name, address, and National Insurance number

There are four ways you can ask for a mandatory reconsideration. You can:

  • write a message in your Universal Credit online account, if you have one
  • fill in a CRMR1 mandatory reconsideration request form on GOV.UK - if you print it out, send it to the address on the top of your decision letter
  • write a letter to the DWP - send it to the address on the decision letter
  • call the number on the decision letter if you’re near the deadline - you should write to the DWP after you call saying why you want a mandatory reconsideration

Is there anything else I can help with today?

Customer: replied 11 days ago.
I wrote a letter to DWP and I have got an answer
Customer: replied 11 days ago.
I failed habitual residence test

Normally, the DWP should respond within 28 days.

Customer: replied 11 days ago.
They said that im not meeting the criteria to to be considered as HRT
Customer: replied 11 days ago.
What does mean? In case that i have provided my pre settlement

Normally, there are four main things the letter might say if you have failed your habitual residence test:

  • you don't have a 'right to reside' - this means you haven't shown you have a right to claim benefits in the UK

  • you're not a 'qualified person' - this means you haven't shown you're working, looking for work, or have enough money to support yourself
  • you're not a family member of a qualified person - this means you haven't shown you're related to the person who's qualified, or you haven't shown they're a qualified person
  • you're 'a person who must be treated as not in Great Britain' or 'not habitually resident' - this means you haven't shown the UK, Ireland, Channel Islands or the Isle of Man is your home and you plan to stay

If you have pre-settled status, you can also apply for:

  • Personal Independence Payment
  • Disability Living Allowance
  • Attendance Allowance
  • Carer’s Allowance

MARTINT330 and 4 other Law Specialists are ready to help you
Customer: replied 11 days ago.
I have all needed documents and sent them as a an evidence
Customer: replied 11 days ago.
I would like call you tomorrow if is possible and to continue with you with this appeal
Customer: replied 11 days ago.
Can you help me with this case and what is necessary I will do
Customer: replied 11 days ago.
However, I have paid already
Customer: replied 11 days ago.
I've paid for phone call
Customer: replied 11 days ago.
I didn't talk with no one
Customer: replied 11 days ago.
Customer: replied 11 days ago.
No one is responding
Customer: replied 11 days ago.

Good morning, I am unavailable for a call however please bear with me and I will refer to one of my colleagues on customer care for a return call.