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I am Lawyer Ak and I will be assisting you today.
I am sorry to hear your circumstances. Unfortunately with asylum there can be very long delays with Home office. It would be advisable to keep chasing up with the home office until you receive a response.
I hope this answers your question and please do let me know if you require further clarification.
Unfortunately the home office do not have a direct contact number. Best point of contact is home office complaints.
UK Visas and Immigration PO Box 3468 Sheffield S3 8WA