If you could that would be good. We are in our 70 and Wendy,

I am sorry I missed your request for a phone call which I note was picked up by one of my colleagues who I note appears to have attempted to call you but perhaps without success. If you are content to be patient for a little longer, I would expect them to try again in the near future. To the extent you have any follow-up questions or any issues that were not fully addressed on the phone, please revert to me and I will be happy to assist further.

thank you for the above. Sadly I'm not able to call you myself as it was not me that picked up your call request but rather it was one of my colleagues. However customer services will be more than happy to assist you with reaching out to my colleague or alternatively, with a refund as you prefer. They can be contacted in a variety of ways including telephone, email and chat via the below link or on 0808(###) ###-####

https://www.justanswer.com/help/contact-us

I am happy to continue to assist here in chat if you would like.

I'm sorry to read of the above. I hope you had the opportunity to read my above posts where I explained that it was not me but a colleague who accepted your call request. Unfortunately, because none of us actually work directly for Justanswer I do not know who it was nor do I have a means of contacting them but I given you a link to customer services if you would like to reach out to them to do so or to seek a refund. As above, I am happy to continue to assist here in chat alternatively, if you prefer you can continue to wait for my colleague who ordinarily would try to call you again. I can only apologise for the delay

as above, unfortunately I do not have access to your accounts cannot issue a refund but customer services can certainly help with this if you do not wish to wait any longer for a phone call. They can be contacted in a variety of ways including telephone, email and chat via the below link or on 0808(###) ###-####

https://www.justanswer.com/help/contact-us

unfortunately, whilst I am not able to phone you, I am very happy to continue to assist here in chat

1. thank you. From what you say, you have evidence of the second storage unit both in the form of a contract with the storage provider and evidence of payment in relation to 2 units. Is that correct?
2. have you been able to ascertain in schedule what possessions were stored in that second unit?
3. Are you able to kindly clarify what happened to the items so far as you are aware in the second storage unit?