I was made to pay full amount for fence repair work, but the

I see you have already mentioned that you want to know about a job you had paid for. Is there anything more specific that you would like to know about it? I also wanted to make you aware that this is not always an instant service, due to various legal engagements I could have and I may not be able to reply immediately. However, rest assured that I am dealing with your query and will get back to you as soon as I can. Thanks.

Thank you. Do you have the trader’s details if needed, such as name and address?

You don't have an address for him?

Without the requested information, I can only provide you with some general information on this topic. Hopefully, it will still be useful to you. First of all, I am sorry to hear about the issues brought up by this. It must be a frustrating situation to be going through.

Whilst you can consider taking this further and pursue the person for the money you paid them, you will need their name and address to issue a claim in the Small Claims Court. If you do not have these, a claim cannot be submitted so you will need to try and find a way to get these.

Once you hopefully have them, you can consider a claim. See here for further details:

https://www.nidirect.gov.uk/articles/small-claims-process

Hopefully, I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.