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Hello, my name is***** hope you are well today. I am a qualified Solicitor, and I will be able to help you by providing you with an answer to your question today. I specialise in UK and Irish Law. I am not always online but rest assured if I do not respond immediately I will respond when I return.
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Generally yes, If you don't owe them money, or you don't agree about how much you owe, you might need evidence to support your position. You might need the help of a specialist adviser to do this.
If you don't think the landlord has followed the correct procedure to make you pay a debt, you must get advice from a specialist money adviser about how to challenge the actions of the landlord.
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Do you have the documents received to hand. If so can you send those across as attachments?
I am afraid I am unable to advise further without sight of the documents. Please provide copies and I am happy to guide.
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