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Thanks for your patience and enquiry. No you will not have to rely solely on the information submitted via claims online. You however do not have to reply to the defence.
As they are defending the case you will have what is called a case management conference scheduled. At this stage the judge will give orders in relation to the filing of certain documents before the case goes to trial. One of the documents will be the filing of a witness statement. It is in the witness statement that you will be allowed to give an account of what happened.
All the above will be done before the trial date.
Can I clarify anything for you? I hope I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.