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Hello and thank you for your question. My name is ***** ***** I will be very pleased to assist you. I'm a practising lawyer in England with over 15 years’ experience. Please be aware that although I will endeavour to reply to you promptly, I am also in full time private practice and so I may not be available to respond immediately and it may also take me a few minutes to prepare a reply. The site will notify you as soon as I respond. I look forward to working with you to answer your question fully.
I'm sorry to read of the above.
I'm following up on the above. Without some further information from you as above, I am limited in what I can say on the matter but in the hope it is helpful nonetheless, I will provide you with the following broad answer. If you are able to kindly provide me with the above further information or if you have any further questions generally, I will be delighted to expand on the following - please just reply back to me in this case:
Notwithstanding the above, in general terms the starting point would be that you would need to check the terms of your booking contract with the agency in order to ascertain whether you have any right to either cancel the booking or rearrange it. Different bookings are arranged with different terms as such, it is not possible to be prescriptive as regards ***** ***** terms of this particular booking would be.
Normally you have a right to cancel a booking subject to a cancellation charge which will gradually increase up to and including 100% the nearer you get to the departure date. It may therefore be that you are able to cancel the booking subject to a cancellation fee. Alternatively, it may be that you are able to rearrange the dates of travel subject to a feel without penalty
I hope the above is of some assistance but if you have any further questions, please revert to me.
I trust the above was of assistance and that you do not have any follow up questions for now. If there is anything else I can help with please reply back to me though.
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