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Universal Credit is a financial assistance program. In exchange, depending on your circumstances, you will be expected to do various things.
Once you are preparing for work, moving into work, or wanting to boost your earnings, you will normally be assigned a job coach through Universal Credit. Depending on your circumstances, they may continue to offer assistance and advise after you start working. Attending visits with your work coach will be included if you are able to prepare or look for work. These can be conducted over the phone, via video chat, or in-person at a Jobcentre.
It is critical that you attend your appointment, regardless of how it is scheduled. Your Universal Credit payments will be affected if you are invited to attend an appointment but do not show up without a valid cause. If you are unable to attend for whatever reason, you should contact Universal Credit as soon as possible.
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Yes, I understand. That is indeed a valid cause. In that case, I would advise you to contact Universal Credit if you cannot attend the Job Center.
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