(insert their name and address) (insert date)
LETTER BEFORE ACTION
Re: Claim for (insert sum)
I refer to the above matter.
I purchased a car from you on (date) for (£.....).
The vehicle is faulty (there are faults with the crankshaft and clutch) and as such, I wish to exercise my right to the 30 day short term right to reject under the Consumer Rights Act 2015.
This letter is being sent to you in accordance with the Pre-Action Protocol (“the Protocol”) contained within the Civil Procedure Rules (“CPR”). In particular, I refer you to paragraphs 13 to 16 of the Practice Direction on Pre-Action Conduct and Protocols regarding the Court’s powers to impose sanctions for failing to comply with the provisions of the Protocol.
I therefore put you on notice of my intention to issue county court proceedings against your company should I not receive payment in full by 4 pm on (insert date 14 calendar days). I will also report you to Trading Standards if you disregard my statutory rights and refuse the refund.
Should court proceedings be necessary I will claim the court issue fee and statutory interest. Should I succeed in obtaining a judgment, same will be transferred to the High Court for enforcement against you whereby further costs will be added to the judgment sum.
I trust the above will not be necessary and I therefore look forward to hearing from you as a matter of urgency.