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Have you contacted HMRC about this? I also wanted to make you aware that this is not always an instant service, due to various legal engagements I could have and I may not be able to reply immediately. However, rest assured that I am dealing with your query and will get back to you as soon as I can. Thanks.
Thank you very much for clarifying. I cannot say for certain whether the employer has paid your tax and NI which they thought you would have to pay for receiving this payment. Sio the first thing you need to do is check with them whether this happened, or if the amount they are asking you to repay is the amount they will then use to settle your tax obligations under PAYE.
If they did not pay the amount to HMRC, you can contact HMRC to see if this will e resolved t the end of the tax year, considering what you actually were paid by the employer, or if you would need to submit a self-assessment to ensure this amount is declared and taken into account for your tax position.
If the employer did pay your taxes and are now out of pocket, then you should be repaying them. However, as it was their fault that you ended up with a request for such a lump sum payment, you should ask to be allowed to repay it over time, considering what you can actually afford.