Hope you can help my brother has had his car stolen in the

Good Morning. Hope you can help my brother has had his car stolen in the early hours of Wednesday morning from his home. He does not have much and this was his pride and joy and loved it. He is absolutely devastated and I am so upset for him. He has reported it stolen to police and have contacted insurance company Hastings Direct. There is nothing from the police yet, and we are still waiting for Hastings Direct External company to contact my brother. We are now just waiting and seems we are powerless to do anything, and my brother has not slept because of this, and seems he has lost part of his family, it is so awful. He also does not have a car for work next week, as insurance company not given courtesy car as have to wait at least 48 hours to declare car as stolen. Would there be anybody we could call just for support and help to help us through this just terrible time, and am hoping the car would be found but there is nothing yet. Thank you. *****: Have you talked to a lawyer about this? In which country do you live? If different, which country is your legal question related to?
Customer: We live in the UK, thank you.
JA: What steps have you taken so far?
Customer: Have contacted police and reported car as stolen. Have also contacted insurance provider to declare car as stolen. Just waiting. Thank you.
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: No do not think there is anything else, we are just so upset that we cannot seem to do anything. Thank you