(insert their name and address) (insert date)
LETTER BEFORE ACTION
Re: Claim for (insert sum)
I refer to the above matter.
On (insert date) I placed an order for delivery of logs from your company for £130.00. I paid in the usual way to the usual bank account. Since then, you informed me that your bank details had changed and this was not evident at the time I placed my order. I have not received the order nor any refund. Accordingly, I hold you in breach of contract and breach of my statutory consumer rights.
This letter is being sent to you in accordance with the Pre-Action Protocol (“the Protocol”) contained within the Civil Procedure Rules (“CPR”). In particular, I refer you to paragraphs 13 to 16 of the Practice Direction on Pre-Action Conduct and Protocols regarding the Court’s powers to impose sanctions for failing to comply with the provisions of the Protocol.
I therefore put you on notice of my intention to issue county court proceedings against your company should I not receive payment in full by 4 pm on (insert date 14 calendar days).
Should court proceedings be necessary I will claim the court issue fee and statutory interest.
I trust the above will not be necessary and I therefore look forward to hearing from you as a matter of urgency.