I am so glad to help. I feel his pain. What I can tell you is that operating on any exotic is extremely specialised. I lost a parrot after a procedure some years ago. Anything which is the least bit invasive even if it doesn’t involve surgery is risky.
My understanding of this procedure is that it doesn’t involve surgery but more, manipulation. There are quite a few YouTube videos on it.
The problem with any corporate veterinary practice is that in my opinion they are more interested in the money than doing the right job which is one of the reasons my stepdaughter works in the RSPCA hospital because it doesn’t matter what she is caring for, as long as she is capable of doing it, she does it and cost doesn’t come into it. Hence the operation on the rat.
You would have thought that having lost the animal, they would have been a bit more empathetic with the cost.
What we will never know or rather what you will never know is whether this could have been avoided or it was just one of those calculated risks.
It also makes you wonder whether the autopsy will reveal anything and if it does reveal any kind of negligence, whether they would actually admit it.
It will just give peace of mind. I wouldn’t be charging for the autopsy so make sure that they agree to do it FOC.
By the way, if you would like to ask me a new question in the future, (not just clarification on this thread, then please just type @ (the at sign) followed by my name and you’ll be able to select my username to tag me in the question.
If you like, you can also put “For Stuart J only” in the question thread and then the other experts will know that it’s for me.
You can also tag me as one of your favourite experts.
PS: there is no need to reply as a matter of course otherwise your reply comes back to my inbox, thinks you’re waiting, and I have to reply again. Kind regards