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Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 44065
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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When I open iTunes I get The Registry settings used by the

Customer Question

When I open iTunes I get
'The Registry settings used by the iTunes driver for importing and burning cds and dvds are missing.This can happen as a result of installing other cd burning software.Please reinstall iTunes'
So I do, but the same message keeps coming up
Submitted: 5 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 5 years ago.

Hello Chris! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Please click on the website below, and download and install the item Driver_Installer_x86_x64.exe

, then open iTunes program and check. If needed, shutdown / restart the computer, and check.


That usually works. If not, please see another method at

Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,