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Richard, Mac Genius
Category: Mac
Satisfied Customers: 56045
Experience:  Apple Computers Specialist
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forgotten my password

This answer was rated:

forgotten my password
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please for which service this password XXXXX XXXXX?

eg: Hotmail, Yahoo, Gmail?

Thank you
Customer: replied 5 years ago.

I use my I Pad for games etc but cannit get new apps from the app store my code number to start works and comes up with Teddybear and the code Number no problem with that, just the apps store asking for apple password

Thank you Patricia

What you need to do is via your computer, reset your password XXXXX your Apple ID here

Go through the process on that page to reset your password, and once you have, use this new password XXXXX the iPad. It will then be accepted.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard and 3 other Mac Specialists are ready to help you