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Hello , my name isXXXXX have 13 years of hands-on repair with computers. I will be happy to help you and run through some steps with you.Do you have the iPad with you at the moment?
Ok, I see that you have tried to reset it a few times. Have you tried resetting it to DFU mode? DFU mode is when you hold down the Power button and the Home button at the same time. After 10 seconds passed, release the Power button but continue to hold the Home button for another 3-5 seconds. If not, please let me also know and we can try this out too. If you have tried this, what error code are you getting?
Hi . No I have not tried that.
No problems, Most of time alot of problems are eliminated from the iPad when the DFU mode is done, the steps are as follows:
If you can give that one a try this should solve the problem which you have, I will remain online here if you need any help with the steps do feel free to message me .
Hi there. the message comes up ipad restored settings but then goes back to 'Activate ipad
Hi Thank you for your reply. Can you please tell me which iOS are you using on the iPad? Is it the latest one iOS 7?
Yes it is now
I have changed the password but it still will not allow me access to the ipad
Incorrect Apple ID
then My apple ID cannot be used to unlock this ipad
Yes that's no problem, I can get into my iTunes account or manage apple ID
initially the screen comes up with 'hello' in different languages at the bottom of the screen slide to set up.
The ipad screen Has Activate ipad
This ipad is currently linked to an Apple ID ([email protected]...) sign in with the apple ID that was used to set up this Ipad
Then it asks for my apple ID and Password
I guess its asking me to do that, the first screen has a choice of languages for me to choose from,
then select your country or region,
then choose a Wi-Fi network,
then the activate ipad