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Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 39860
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I have an apple Mac Pro and an apple ipad. I just changed my

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I have an apple Mac Pro and an apple ipad. I just changed my password ***** went to 2 step verification. I was given a verification code, all went well and then an app password ***** my ipad. When I went to edit my mail account on my ipad saw that my password ***** been changed so I tried to get email but was told my password ***** incorrect. I went back in and went through the stages again putting in the 16 digit app password ***** my ipad. still cannot get into gmail on my ipad but am able to access my account on my apple mac. Please help. Frances Grassi
Viet - Mac Tech
Viet - Mac Tech :

Hello! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.

Viet - Mac Tech :

I'm sorry about the issue. Can you please generate a new google/gmail app password ***** at the google website below, then try it on the iPad?
https://security.google.com/settings/security/apppasswords

Viet - Mac Tech :

Note: You would need a different app password ***** each device / each application.

Viet - Mac Tech :

Please reply at the box below in order to communicate with me. Thank you,

Customer:

Hello Viet-Mac Tech, many thanks for your prompt help am now receiving email on my ipad but do I always have to put in this long code before I receive any more mail how will it accept my new 8 digit password. when I go into my account it still has the 16 digit password *****?

Customer:

does my 16digit app password ***** stay there or do I have to put in a new 16 digit password ***** time

Customer:

WHAT I WANT TO KNOW IS DO I NEED A DIFFERENT APP PASSWORD ***** TIME I USE MY MAIL ON MY IPAD? AM IN MY LATE SIXTIES SO AM STILL A NOVICE NOT A YOUNG TECHNO

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Hi Frances,

You're welcome. Great. You only remember your main gmail password. You do not need to remember your 16 digit app password.

You will not need to enter the 16 digit password ***** on the iPad; it will be remembered/saved from now on.

No, you do not need to enter a password ***** on the iPad; your email will work automatically from now on the iPad without entering any password.

(Unless in the future, you change your gmail password, then you just generate a new 16 digit app password ***** at the google website.)

If you need anything else later, please let me know any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option above, then click on Submit when it shows up.

Please reply at the box below if you still have any further question. Thank you,

Viet - Mac Tech and 2 other Mac Specialists are ready to help you
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Customer: replied 3 years ago.
WHAT I WANT TO KNOW IS DO I NEED A DIFFERENT APP PASSWORD EVERY TIME I ACCESS MY MAIL ON MY IPAD. AM NO YOUNG TECHNO JUST A NOVICE 60 YEAR OLD.

No, you do not need to enter any app or any new password ***** on the iPad when accessing your email; your email will work automatically from now on the iPad without entering any password.

Please let me know if you have any further question. Thank you,

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