How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike the Mac Medic Your Own Question
Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 9000
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike the Mac Medic is online now

I am trying to rebuild my entourage database as after I verified

This answer was rated:

I am trying to rebuild my entourage database as after I verified it said I should rebuild. I have tried 3 times and each time it reaches 5/5 and gets to the end of the status bar it stops responding. My computer is an imac and I am using microsoft office 2008.
Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.
Customer: replied 3 years ago.

I can't believe it but while sending question the database build has been successful!!

OK but we should check some things anyway, can you give me that info?
When that happens it may indicate a directory problem on your hard drive and you should check that. If you don't want to do that let me know and I can send this question to customer service. Thanks.
Customer: replied 3 years ago.


2.4 GHz intel core 2 duo


OK. Drag any external hard drives to the trash to unmount them and unplug them from the computer. Then open Macintosh HD / Applications / Utilities and double click Disk Utility. Highlight your hard drive, usually Macintosh HD, and click on Verify Disk on the far right. If that is OK in green type, then click on Repair Permissions on the left.

Note: If Verify Disk is not OK try to Repair. If Repair is successful then Repair Permissions if it is not successful let me know.
Mike the Mac Medic and 2 other Mac Specialists are ready to help you