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It tells me this when I try to copy and paste a photo into the word document. It seems ok with the typing part but baulks at the photos (although I need to resize the photos every time I import one as they need to be much smaller (about 6cm in height).
Have you received the numbers? I sent them via the private contact info panel
4 8 4 5 1 7 5 8 0
9 7 0 6