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Ask Johnny Mack Your Own Question
Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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Restore my iTunes ratings

Customer Question

restore my iTunes ratings
Submitted: 2 years ago.
Category: Mac
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
You can fix this by restoring your "iPhoto Library" file from the Time Machine application.
- Click the Spotlight icon in the top right of the screen (The icon that looks like a magnifying glass).
- Type: Time Machine
- Double click the Time Machine item in the listing.
- On the right side of the window, choose a date from before you deleted the songs by accident.
- In the finder window that is on the screen, navigate to the Pictures folder.
- Click to select the iPhoto Library file.
- Click the Restore button.
After that restores, your problem should be fixed.
I will be standing by.
Thank you,
Customer: replied 2 years ago.

itunes not iphoto.....i dont have time machine activated

Expert:  Jason Jones replied 2 years ago.
My apologies. I read it as iPhoto. That was my mistake.
For this reason, I am opting out of the question and allowing another expert the chance to help.
There is no need to rate me now because another will pick up the case and continue with you.
The next expert will see all that is on this page, so there will be no need to repeat anything.
When another expert picks this up, you will be notified by email.
Thank you for your patience.
- Jason
Customer: replied 2 years ago.

ok....actually its getting late.....ill retry tomorrow.....

Expert:  Johnny Mack replied 2 years ago.
Hello there! My name is***** and I will be assisting you today. Can you tell me if the rest of your library was altered in any way other then the ratings?