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Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 39925
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I have had a Apple iPad two years and suddenly it

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I have had a Apple iPad for about two years and suddenly it will not move. I have tried plugging in to recharge - no change. I also tried turning it off but again I cannot get the screen to move. Can you help me please.
Hi,I'm sorry about the issue. On the iPad, please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check. Please reply back to continue troubleshooting. Thank you.
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