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Ask Daniel Whelan Your Own Question
Daniel Whelan
Daniel Whelan, Mac Support Specialist
Category: Mac
Satisfied Customers: 40
Experience:  Apple Certified Support Professional, Full Time Mac Technical Manager for 8+ years, HND Photography
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I have sound okay but can not get a picture when I try to

Customer Question

I have sound okay but can not get a picture when I try to play a film I have a 2 week old new I pad pro can you help ?
Judith *******
Submitted: 2 years ago.
Category: Mac
Expert:  Mike the Mac Medic replied 2 years ago.
Hold the Sleep/Wake and Home buttons together until you see the Apple Logo. Let me know.
Expert:  Daniel Whelan replied 2 years ago.
Hi, how did you get on with Mike's suggestion?