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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I've forgotten apple ipad password. what di do please

Customer Question

i've forgotten apple ipad password. what di do please
Submitted: 1 year ago.
Category: Mac
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.If you have forgotten the password ***** lpad then you will loose your data if we reset it to factory defaults and then you can access the ipad but if you have data stored that will be lost.let me know when you are ready i will give you steps to follow the reset.
Customer: replied 1 year ago.
is there no other way?? do I have to lose all my data??
Expert:  Michelle replied 1 year ago.
I am sorry to say but there is no other way. If you call Apple they will charge you $169 and then will do a factory reset and the data cannot be saved.