How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11834
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Type Your Mac Question Here...
Ashik is online now

My apple id has been disabled; i am, told by the window that

Customer Question

my apple id has been disabled; i am, told by the window that comes up, to go to
however, this page cannot be found by my google search engine
i need to reset my apple id: how do i go about this?
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. The reason is that someone/you has tried to login to your Apple ID with too many incorrect passwords. Apple has disabled it to protect the information of your account. Only go to and don't include the uk at the end To enable it back, you have to reset the password. You can reset it from here. Click this link --> (or search "iforgot apple" in Google and click the first link that says "Recover Your Apple ID - Apple") Go to the above website. Enter your Apple ID and continue. Click the "Get an email" method to reset the Apple ID. Apple will send the reset instructions to the recovery email you setup with your Apple ID. It would be your other email accounts like Gmail, Yahoo etc if any you registered with Apple. If that didn't work, then reset again and this time use the "Answer Security Questions" and answer the security questions there to reset your account. Please let me know if that didn't work, so I will continue to help you.