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Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 39623
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I own my i-pad and have receipt but it has come up saying

Customer Question

I own my i-pad and have receipt for it but it has come up saying that I had to active my i-pad, I cant remember my apple ID or password ***** all this time and its not letting me back on.
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.
Hi,I'm sorry about the issue. Your Apple ID is the email address associated with your iPad. Now, to reset your Apple password, please click on the website below:, then there, enter your email address, then click on Continue and follow the instructions there in order to reset your Apple password.- If there is still any issue, please let me know the email address (or part of the email address) currently showing on your iPad's screen.Please reply at the box below to continue. Thank you.