How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 39561
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Type Your Mac Question Here...
Viet - Mac Tech is online now

I have been locked out of my ipad mini, my apple id is fine

Customer Question

hi, I have been locked out of my ipad mini, my apple id is fine but my password ***** have in my book wont allow me back in ?
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.


I'm sorry about the issue. Please click on the Apple website below:

, then there, enter the email address associated with your iPad, then click on Continue and follow the instructions there in order to reset your Apple ID account password.

- If it does not work, please let me know the exact email address (or part of the email address) currently showing on your iPad's screen.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,