How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21712
Experience:  Expert for over 10 years
50836188
Type Your Mac Question Here...
Josh is online now

I forget my password and I tried several time to open my

Customer Question

I forget my password ***** I tried several time to open my phone now my phone is disable I need help
Submitted: 1 year ago.
Category: Mac
Josh
Expert:  Josh replied 1 year ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Mac Question
Expert:  Josh replied 1 year ago.
  1. From a computer, go to icloud.com/find.
  2. If prompted, sign in with your Apple ID.
  3. Click All Devices at the top of your browser window.
  4. Select the device you want to erase.
  5. Click Erase [device] to erase your device and its passcode.
  6. Now you can either restore from a backup or set up as new.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Ask Your Own Mac Question