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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Iphone lock on ipad by un Assistant: What OS X (Operating

Customer Question

iphone lock on ipad by un
Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: os
Assistant: Have you installed any updates recently?
Customer: cant
Assistant: What troubleshooting have you tried?
Customer: entering icloud password no good
Assistant: Anything else you want the expert to know before I connect you?
Customer: wife has never enterd a pass word
Submitted: 11 months ago.
Category: Mac
Expert:  Richard replied 11 months ago.

Hi there and welcome

Is the issue the iPhone is asking for an activation lock?

Please let me know

Customer: replied 11 months ago.
Wife"..wife's Apple I pad been hacked to find using I tune app.
Expert:  Richard replied 11 months ago.

ok, so you cannot unlock it now?