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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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How do I improve the speed of my iMac. the spinning wheel is

Customer Question

How do I improve the speed of my iMac. the spinning wheel is constantly going round
Submitted: 8 months ago.
Category: Mac
Expert:  Tim replied 8 months ago.

Hello, I'm Tim and have over 15 years of experience with eBay, Google, and the Department of Defense.
Please tell me more about your problem, the more detail the better

Customer: replied 8 months ago.
The machine is a MacOS Sierra Ver 10.12.6, 5 years old.
when I try to open any files primarily word or excel it is very slow with the coloured spinning wheel running for a couple of minutes before the file will open. similar slowness when I save the file.