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Richard
Richard, Mac Genius
Category: Mac
Satisfied Customers: 47537
Experience:  Apple Computers Specialist
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Every time I open my essay in Word for Mac I receive a READ

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Every time I open my essay in Word for Mac I receive a READ ONLY warning.I have tried three times now to open it thread and write via GET INFO but it refuses to change.Please help as I have a university schedule to meet thank you in anticipation Christopher Minchella

Hi there and welcome

Power off the mac

Then start the Mac and hold down the Command and R keys at startup.

Hold these keys until the Apple logo appears. After your computer finishes starting up, you should see a desktop with an OS X menu bar and an OS X Utilities window

choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.

Click the First Aid tab.

Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

Select your Startup Disk (usually named "Macintosh HD").

Click Repair. Disk Utility checks and repairs the disk.

Let this complete and when it has, tell me if you still have the problem please.

Thank you

Richard and 3 other Mac Specialists are ready to help you
Customer: replied 5 months ago.
Dear *****,sorry the problem still exists.I will let you connect to my advice thank you and kindest regards Christopher

Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 5 months ago.
Dear *****
User name is***** is Jake

ok.. not sure what you mean with that, but can I ask please if you can carefully read and perform the instructions I gave you

Customer: replied 5 months ago.
Sorry I thought you meant what isn't username and password ***** my laptop

I will repeat the instructions again

Click this link download.teamviewer.com/download/TeamViewerQS.dmg A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer). Run the program and it shows you and ID and Password. Give me the ID and Password ***** please so I can connect Do not close the program but leave it open else I will not be able to connect Thank you
Customer: replied 5 months ago.
Dear *****. ID is700 095 280. Password ***** d9t14s
sorry for being so thick
Kindest Chris
Customer: replied 5 months ago.
Dear *****, sorry but problem persists a what do we do,now.?

Click this link
download.teamviewer.com/download/TeamViewerQS.dmg
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you

Customer: replied 5 months ago.
Dear *****,
Have you received my message about the problem persists?kindest Christopher

yes, I replied to you within a few minutes after it (15 minutes ago)

Instructions where again

Click this link
download.teamviewer.com/download/TeamViewerQS.dmg
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you

Customer: replied 5 months ago.
Hello Richard,
ID IS###-##-#### PASSWORD ***** 9ufi87
thanks Chris
Customer: replied 5 months ago.
I am very grateful to you.It would appear that the problem has been solved
Thank Chris

You are welcome Chris