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cvd4311
cvd4311, Computer Analyst
Category: Mac
Satisfied Customers: 1130
Experience:  I have a BA in CIT with over 14 years experience.
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Screen keeps sliding to the right when i type Assistant:

Customer Question

screen keeps sliding to the right when i type
Assistant: What's the model and Operating System (OS) of your device?
Customer: MacOS High Sierra IMAC Retuna 5K 27 in , Late 2015
Assistant: When did you purchase your iMac? What troubleshooting have you tried?
Customer: google and it say to open mission control and click the "x" over my desktop but there is no x
Assistant: Anything else you want the Mac expert to know before I connect you?
Customer: no no thank yuo
Submitted: 6 months ago.
Category: Mac
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 6 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 6 months ago.
What do i do next?
Expert:  Richard replied 6 months ago.

Hi there and welcome

Power off the mac

Then start the Mac and hold down the Command and R keys at startup.

Hold these keys until the Apple logo appears. After your computer finishes starting up, you should see a desktop with an OS X menu bar and an OS X Utilities window

choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.

Click the First Aid tab.

Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

Select your Startup Disk (usually named "Macintosh HD").

Click Repair. Disk Utility checks and repairs the disk.

Let this complete and when it has, tell me if you still have the problem please.

Expert:  Richard replied 6 months ago.

Thank you

Customer: replied 6 months ago.
It did not fix the problem. What next?
Customer: replied 6 months ago.
I dont want to pay more money...i need alternate suggestions
Expert:  Richard replied 6 months ago.

I will opt out for another expert to work with you

Thank you

Expert:  cvd4311 replied 6 months ago.

It normally happens with the "Swipe between full-screen apps" option on the magic mouse. Swiping two fingers across the mouse will move to the dashboard on the left or other desktops on the right.

You can disable in System Preferences > Mouse > More Gestures > uncheck Swipe between full-screen apps

Expert:  cvd4311 replied 6 months ago.

Also try this:

  1. Go to the Apple menu
  2. Scroll down and select System Preferences...
  3. Go to Universal Access
  4. Go to the Seeing tab
  5. Click the radio button to turn Zoom Off
  6. Close System Preferences
Expert:  cvd4311 replied 6 months ago.

Good morning, did you still need help on this ticket?

If not please RATE 4 stars or above and I will close the ticket.